Privacy Policy

How and why information is used

Personal information is used for legitimate operational, security, service and legal purposes. Spinline Casino aims to collect information that is reasonably necessary for those purposes and to handle it in a fair and transparent way.

• Create, maintain and administer player accounts.
• Provide access to casino games, account functions and related services.
• Process deposits, withdrawals and other account transactions.
• Confirm a player's identity, age, location and eligibility where required.
• Carry out anti-fraud, security, responsible gaming and account protection checks.
• Detect, investigate and prevent suspicious, unlawful or unauthorised activity.
• Respond to questions, complaints, technical issues and support requests.
• Communicate about accounts, transactions, service updates, security matters and important changes.
• Personalise or improve website content, features, performance and usability.
• Measure website activity and understand how services are used.
• Send marketing communications where permitted and where the player has provided consent or another lawful basis applies.
• Meet applicable legal, financial, gaming, taxation and record-keeping obligations.

Some communications are necessary to operate an account and are not marketing messages. For example, a player may receive messages about a transaction, verification request, password change, account security event or material service update. Marketing communications are handled separately where possible. Players can withdraw consent or use the unsubscribe option included in a marketing message.

Sharing information

Information may be shared with carefully selected service providers that help operate the website and services. These providers may support hosting, technology, payments, identity verification, fraud prevention, customer support, communications, analytics, security and professional services. They should receive information only to the extent reasonably needed for their role and are expected to protect it.

Information may also be disclosed where necessary to comply with a lawful request, legal process or applicable obligation, or where disclosure is reasonably required to prevent fraud, protect safety, enforce terms, investigate misuse or defend legal rights. If information is transferred or accessed across borders, reasonable steps are taken to support appropriate handling and protection.

Marketing and service communications

Players may receive promotional communications where permitted and where an appropriate consent or other lawful basis applies. Players can withdraw consent to marketing at any time by contacting support@spinlinecasino.wtf or using an unsubscribe facility provided in a marketing message. Unsubscribing from marketing does not normally stop essential messages about an account, transaction, security matter or service change.

Your privacy rights and contacting us

Depending on applicable privacy requirements and the circumstances of a request, players may have rights concerning the personal information held about them. These rights can include requesting access to personal information, asking for inaccurate or incomplete information to be corrected, requesting deletion where there is no continuing lawful reason to retain it, and withdrawing consent to marketing communications.

How to exercise your data rights

Players can submit a privacy or data request by emailing support@spinlinecasino.wtf. Please describe the request clearly and include enough information for the relevant account or information to be identified. For account security, Spinline Casino may need to verify the identity of the person making a request before providing information or making changes.

• Access: ask for a copy or summary of personal information held about you, subject to applicable exceptions.
• Correction: ask for inaccurate, outdated or incomplete information to be corrected.
• Deletion: ask for personal information to be deleted where there is no continuing lawful or operational reason to keep it.
• Marketing consent: withdraw consent to promotional emails or other direct marketing. This does not necessarily stop essential account or service messages.
• Privacy questions: ask how information is collected, used, shared or retained.

A request may not always be fulfilled in full. For example, information may need to be retained for legal, security, fraud prevention, dispute resolution or record-keeping reasons, or removing it may affect the ability to provide an account service. If a request is limited or declined, the reason will be explained where permitted.

Accuracy and account responsibility

Players are responsible for helping ensure that information provided to the website remains accurate and current. If personal details, contact information or identity information changes, players should update their account where possible or contact support. Accurate information helps prevent delays with verification, account support and transaction reviews.

Policy updates

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or information-handling practices. The latest version will be made available on this page. Players should review the policy periodically, particularly before continuing to use the website after an update.