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Responsible Gaming

Spinline Casino is committed to supporting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or manage difficult emotions. This page provides practical information to help you make informed choices, keep gambling within your means and recognise when additional support may be useful.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and the outcome of each game is not a reliable source of income. Losing money is a possible result of every gambling session, even when you have won previously. Past results do not improve the odds of future results, and a game that has not produced a win for some time is not necessarily due to pay out.

Article contents

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to money spent on a meal, event or other leisure activity. Only use funds that you can afford to lose after essential costs have been paid. Never use money set aside for rent, bills, food, school, debt repayments or other important commitments.

  • Set a spending limit before you start and do not increase it during a session.
  • Set a time limit and take regular breaks away from the screen.
  • Keep track of deposits, bets, wins and losses rather than relying on memory.
  • Avoid gambling when you are upset, tired, stressed, angry or under the influence of alcohol or other substances.
  • Do not chase losses by increasing your bets or continuing longer than planned.
  • Never borrow money, use credit intended for essential expenses or sell possessions to gamble.
  • Balance gambling with work, study, family, social activities and other interests.
  • Remember that taking a break is always an appropriate choice.

Gambling should not be used as a way to escape personal problems or change your mood. If you notice that gambling is becoming your main activity or is affecting your relationships, finances, sleep, work or wellbeing, consider stopping and seeking support.

Tools to help you stay in control

Planning ahead can make it easier to keep gambling within your chosen boundaries. Depending on the features available to you, responsible gambling tools may allow you to set deposit, spending, loss or session limits. These tools are designed to support your decisions, but they work best when limits are selected before gambling begins and are treated as firm boundaries.

Set a budget

Choose a gambling budget for a defined period, such as a day, week or month. Consider your income, regular expenses and existing financial commitments. A budget should be affordable even if the full amount is lost. Do not treat winnings as extra income or use them to justify spending more than planned.

Set a time limit

Decide when your session will finish before you begin. Use an alarm or another reminder if helpful. Long sessions can make it harder to notice how much time or money has been spent. Stand up, take a break, and return only if doing so remains consistent with your original plan.

Take a break or exclude yourself

A temporary break can be useful if you feel distracted by gambling or want time to review your habits. Self-exclusion is a stronger option for people who want to stop gambling for a set period or permanently. During self-exclusion, access to gambling services may be restricted in accordance with the applicable process. If you choose exclusion, consider asking a trusted person to support you and remove other opportunities to gamble where possible.

Protect your account

Keep your account details private and use secure access practices. Do not allow another person to use your account, and do not use another person's account. Account sharing can make it harder to monitor activity and may create security or compliance concerns. If you think someone else has accessed your account, stop using it and contact the available support channel through the website.

Recognising signs of gambling harm

Gambling harm can develop gradually, and people may not recognise the changes straight away. There is no single definition of a gambling problem. Any negative effect on your finances, relationships, responsibilities or emotional wellbeing is a reason to pause and review your gambling.

Possible warning signs include:

  • Spending more time or money gambling than you intended.
  • Trying to win back money you have lost.
  • Feeling restless, irritable or preoccupied when you cannot gamble.
  • Hiding gambling activity, losses or account statements from family and friends.
  • Borrowing money, missing payments or selling belongings because of gambling.
  • Gambling with money needed for household expenses or other commitments.
  • Arguing with people close to you about gambling.
  • Losing interest in work, study, hobbies or social activities.
  • Feeling shame, anxiety, low mood or hopelessness after gambling.
  • Making repeated promises to stop or cut back but finding it difficult to do so.

If any of these signs apply to you, stop gambling and seek support rather than trying to manage the situation alone. Speaking with someone early can help prevent further harm. You may wish to talk with a trusted family member, friend, financial counsellor, health professional or gambling support service.

If gambling is causing immediate financial, emotional or personal danger, seek urgent assistance from an appropriate emergency or crisis service in your area. If you are in immediate danger or thinking about harming yourself, contact emergency services or a crisis support service without delay.

Support for players in Australia

Australian players can access confidential information, counselling and practical guidance through recognised gambling support services. Gambling Help Online is a national service that provides online information, support and counselling options for people affected by gambling, including family members and friends. State and territory services may also provide local counselling, financial counselling and support for affected households.

You do not need to wait until gambling has caused a serious problem before asking for help. Support may be useful if you are considering a break, want to understand your gambling patterns, need help creating a budget or are concerned about another person's gambling. A qualified adviser can help you consider options without judgement.

Family members and friends can also be affected by gambling harm. If someone else's gambling is affecting your finances, safety, wellbeing or relationship, you can seek support for yourself. Avoid paying gambling debts or covering up losses if doing so puts your own finances at risk. A professional service can help you plan safe and practical next steps.

Our approach

Spinline Casino aims to provide responsible gambling information in a clear and accessible way. We may use account activity and interactions with the service to identify behaviour that could indicate gambling harm, where permitted by applicable requirements. If concerns arise, we may provide information about safer gambling tools, suggest a break, request additional information or take other appropriate steps.

Responsible gambling tools and support information are available to help you make informed decisions. They do not remove the underlying risks of gambling, and they cannot guarantee that harm will not occur. The most effective protection is to set realistic boundaries, follow them consistently and stop when gambling no longer feels safe or enjoyable.

If you would like to reduce or stop your gambling, review the account options available on the website and use the relevant limit, break or self-exclusion process. For questions about these options, use the support channel made available through Spinline Casino. Do not send sensitive personal or payment information through unofficial channels or to anyone claiming to represent the service without verification.